Care Team Leader
Purpose of the position
The role is a key role in ensuring only the highest standards of quality care are delivered at all times. The Team Leader is responsible for implementing quality control systems. Providing ongoing support to all care staff within a defined geographical area.
Main duties and responsibilities
- To carry out all client assessments for new clients including risk assessments as part of the Assessment process.
- To regularly monitor and review clients updating documentation including support plans as required.
- To carry out introductory visits of new care workers to a client.
- To ensure all client visits are always covered.
- To be part of the on-call team in case of an emergency on a rota basis.
- To liaise closely with Care Co-ordinators in relation to recruitment, allocation of Care Workers and the development of care & support plans.
- To identify Care Workers to cover for any absences, this may be due to sickness or holiday.
- To allocate suitable alternative Care Workers when an existing Care Worker notifies that they are unable to attend a call
Essential attributes:
- NVQ2/3 in Care qualification
- Car driver with access to a car