Our client, a luxury interiors brand that creates bespoke lighting, furniture and art is looking for a reliable and professional Sales Administrator to join their team to provide sales support to their Sales Managers. The position is based between their London Belgravia showroom in the heart of the sought-after Pimlico Road Design District and their buzzing North London Design Studio.
The ideal candidate is goal-oriented and has a deep knowledge of customer service best practices. They need to be able to work in a fast-paced and varied environment, providing support to our Sales Managers and contribute to a high quality customer service and achieve sales targets.
Duties and Responsibilities Include
- Check data accuracy in orders and invoices
- Liaise with logistics department to ensure timely deliveries
- Maintaining and updating sales and customer records
- Develop monthly sales reports
- Communicate important feedback from customers internally
- Stay up-to-date with new products and features
- Offer exemplary personal pre and after-sales experience
- Supporting Sales Managers with other administrative tasks, if requested
- Resolve customer queries in a timely, professional manner
- Use of outlook, word, OneDrive and SharePoint
Skills (essential)
- Excellent literacy and numeracy skills
- Exceptional Listening Skills
- Excellent organizational and multitasking skills
- Proven work experience as a Sales administrator or Sales support agent (2+ years ideally)
- A team player with high level of dedication
- Ensure targets are met and report any deviations