Overview
We are seeking a dynamic Deputy Head of Insight to join our growing Insight team. As the second in command, you will play a critical role in managing the production of high-quality research reports that provide actionable data and analytics on law firm performance. This position is ideal for a research professional who has strong leadership abilities and a passion for optimising processes.
Reporting to Head of Insight, you will take on management responsibilities for new and existing Research Managers (up to 4) plus oversight of Birmingham-based Research Analysts.
Main Duties and Responsibilities
- Leadership: Assist the Head of Insight in overseeing the day-to-day operations of the team, ensuring that all reports are completed on time and meet the highest standards of accuracy and quality. You will be expected to coordinate multiple projects simultaneously, prioritise tasks and managing resources effectively to ensure timely completion of our report deliverables.
- Report Production: Oversee the creation of detailed reports, ensuring they are clear, insightful, and tailored to the needs of our clients. Support the team to deliver high quality reports through rigorous quality control procedures and training and development programmes. Work with the Product team to ensure Insight dovetails with our wider data and analytics offering and reflect the market-leading independent research we conduct.
- Team Development: Mentor and train junior team members, fostering a collaborative and high-performance work environment. Establish a strong culture for the office working with both the Research Managers and Research Analysts. Focus on team motivation; maintaining high level of engagement via one-to-one meetings, smaller team meetings and team-wide meetings. Ensure learning and development opportunities are provided to your team and that promotion tracks are clear and achievable. Promote the company core values and DEI commitments to your team members and at a wider company level.
- Stakeholder Communication and Support: Serve as a point of contact for Commercial and Product departments and external law firms. Provide updates on project status, addressing inquiries, and gathering feedback for continuous improvement of our Insight offering. Work with the Marketing team to ensure strong brand awareness for our Insight products. Ensure strong collaboration across other offices and with our main rankings research function based in London
- Innovation and Process Improvement: Identify opportunities to streamline reporting processes, implement best practices, and leverage new technologies to enhance efficiency. Work closely with our Product and Technology teams to help develop our digital Insight offering. Collaborate with the Head of Insight to develop and execute strategic plans for the growth.
Skills and Experience
- Education: BA in Business, Finance, Data Science, Legal Studies, or a related field. An advanced degree is a plus.
- Experience: At least 5 years of experience in data analysis, reporting, or project management within market research or a similar environment. Experience in a leadership or supervisory role, with a track record of managing teams and delivering projects to tight deadlines.
- Technical Skills: A meticulous eye for detail, ensuring that all reports are accurate and error-free. Understanding of data analysis tools (e.g., Excel, SmartSheets) or reporting tools. Strong analytical and problem-solving skills, with the ability to interpret complex data sets and translate them into actionable insights.
Person Specification
- Communication: Excellent verbal and written communication skills, with the ability to present information clearly and persuasively.
- Adaptability: Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively. Playing a key role in establishing the latest Chambers office, creating a strong culture.
- Strong attention to detail and experience of conducting high quality research. Desire to continuously improve our products and the skill levels of our team.
About us:
Chambers and Partners is the world's leading legal rankings and insights intelligence company.
For over 30 years, Chambers has differentiated the very best legal talent by identifying and ranking law firms and lawyers globally.
The Chambers' research methodology is unrivalled in accuracy, depth and quality, delivering indispensable data insights based on rankings that truly reflect ability and talent.
Our Purpose is to differentiate the best legal talent for when it really matters. Our Mission is to independently research the global legal market, to champion exceptional talent and deliver indispensable insights. And our Vision? is a world where important legal matters are always addressed with the best intelligence and professional expertise, wherever it exists.
We continue to invest and innovate to deliver data-led platforms, enabling law firms to provide the right services and in-house counsel to partner with the right firms.
Equal Opportunity Statement
We are committed to fostering and promoting an inclusive professional environment for all of our employees, and we are proud to be an equal opportunity employer. Diversity and inclusion are integral values of Chambers and Partners and are key in our culture. We are committed to providing equal employment opportunities for all qualified individuals regardless of age, disability, race, sex, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. This commitment applies across all of our employment policies and practices, from recruiting and hiring to training and career development. We support our employees through our internal INSPIRE committee with Executive Sponsors, Chairs and Ambassadors throughout the business promoting knowledge and effecting change.