Insurance Assistant Manager (Existing business)
Salary: £38k - £40k + OTE and great benefit package
Location: Hove
Hours: Mon-Fri 9am - 5pm
Free on street parking
Do you have a background within insurance, ideally a brokerage, dealing with commercial business, and have assisted or managed a team? If so, I have a great opportunity within my clients existing business department based out of their offices in Hove.
The role will be to assist in managing and supervising the insurance team, that handle customer inquiries, process renewals and ensuring the department meets their organisation goals and targets whilst maintaining regulatory compliance.
You will ideally have CII qualification and have excellent communication and relationship building skills with the ability to participate in strategic plans to meet business goals.
Responsibilities:
- Assist the manager in supporting the wider team and act as a point of contact in the absence of the manager.
- Holding meetings and being the technical referral point for the existing business team.
- Participate in the strategic plans to meet business goals.
- Accountable for a portfolio of commercial clients, managing the relationships, retention and additional client needs.
- Assist in ensuring retention, cross selling and business solutions targets are achieved by the team.
- Responsible for renewals relating to policies of 90%.
- Assist in the overall management of the existing book of clients, dealing with mid-term adjustments, renewals, claims etc.
- Underwrite and consider each risk before presenting to insurers and authorised signatories.
- Cross selling and upselling additions business solution products.
- Dealing with calls from clients of a technical nature.
- Ensuring outstanding service is delivered and respond swiftly to clients, insurers and brokers.
- Ensuring regulatory compliance is met and adhered to.
The right candidate will have the following skills and experience to apply:
- Proven insurance background ideally commercial account handling and broking.
- Management of a team, or experience of stepping up into a leadership position.
- CII qualified or a willingness to achieve it.
- A good technical knowledge of commercial insurance.
- Excellent communication skills with the ability to work well under pressure.
- Great IT skills inclusive or Word, Excel and using inhouse CRM systems.
- A good working knowledge of compliance.
- Great negotiation skills and managing client relationships.
- Proactive, organised and the ability to take initiative and driven.
This is a great opportunity to join an expanding organisation that values their employees and provides great training and support to ensure that you thrive in your role. To be considered for this position please send your CV ASAP!