Reed Talent Solutions are working with Cadent Gas on the search for an Administrator.
Who are Cadent Gas?
Cadent are excited to be part of the future of UK energy! Cadent have a clear roadmap that will drive performance to the forefront of the industry and support the UK government in achieving it's net zero targets by 2050.
Cadent are making a difference through innovation and new ways of working. Cadent are shaping a cleaner, greener future for their 11 million customers whom they put at the heart of everything they do.
How can you help?
In the Administrator position, you will have the below key accountabilities -
- Provide administrative support to the team.
- Creating operational work orders and other associated administrative tasks to build the delivery plan as agreed by Customer Operations.
- Assisting in the administration of scheduling activities, in line with guidelines, procedures and training.
- Contacting customers to schedule work and ensure they understand what is required.
- Support revenue collection.
- Highly organised with attention to detail.
- Able to use all required systems to obtain information to aid the job instructions and completion of right first time.
- Supporting MI for Compliance work and training identifying issues or concern
- Provide advice and support via different communication channels.
- Maintain and develop working relationships.
- Work within and promote the philosophy of safe team working.
- Broad knowledge of Cadent's Core Policies and Procedures that impact the way we operate.
- Ensure efficiency and compliance to company policies.
- Actively demonstrate and promote the Cadent Values, and positively contribute to a customer-oriented approach.
- Contribute to a culture of continuous improvement and service excellence by adhering to agreed standard operating procedures and making suggestions for improvements.
- Be inquisitive with an interest in developing existing skill set and learning new skills.
- Provide brilliant quality customer service to all internal and external stakeholders.
- Demonstrate an inclusive work ethic
What do you need to know about the role?
- Start date: ASAP
- Pay rate: £12.47 per hour
- Payroll: Weekly one week in arrears
- Contract type: temporary assignment via Reed Talent Solutions.
- Shift pattern: Monday to Friday, shifts between 8am - 6pm, 37h per week
- Location: Pilot Way, Ansty Park, Coventry, CV79JU
- Onsite/hybrid/remote: this role is full time on-site
- Assignment duration: 6 months (potential for extension)
- Recruitment process: short-listing call with Reed, and on-site interview with cadent Gas
What we ask from you?
Is that you have the ability to provide administrative support to the team and that you have previous administrative experience. To have the ability to multi-task with a high level approach to problem solving, ability to assist in the administration of scheduling activities, creating operational work order and previous use of computer systems.
Why apply?
Be part of something big. Help shape the future of gas for generations to come.
The site boasts free on-site parking including 67 electric vehicle charging points, chill out areas inside and out, coffee bar, on-site restaurant and a gym that is kitted out with all the latest equipment, which is free to use. A wide range of health and wellbeing services, engagement activities and employee support groups are also available.