Learning & Development Administrator Salary: From £22,373 - £23,919 Start date: July 2024, 12 month fixed term contract Working pattern: 37.5 hours per week, Monday to Friday. We are recruiting for a Learning & Development Administrator to join our team on a 12 month fixed term contract **About St Andrew's:**We are St Andrew's a mental health Charity which inspires Hope. We working together with a number of organisations to transform the lives of people with complex mental health needs. We provide specialist mental healthcare and deliver a range of inpatient and community mental healthcare services, education and research that helps to improve lives.Our vision for the future is a society in which everyone living with mental health need is heard, valued and has hope for their future.Come join us. Let's transform lives together.**The Role:**The role forms part of the L&D team providing administration activity and support. The team are responsible for co-ordinating all aspects of administration in relation to booking, cancelling, scheduling, notifications, event organisation offering an effective service and resolution in line with team performance standards.Responsibilities include:
- Process all learning and development administration activities through monitoring the training inbox, scheduling training in accordance with L&D standard processes and procedures, ordering stationery and resources as required.Resolve problems and queries related to booking and scheduling training courses, ensuring all availability is booked.Provide information, advice and guidance to delegates & managers on which sessions to book onto, and how to access the booking service.Attending various L&D meetings with stakeholders of all levels, collating meeting packs, taking and distributing meeting minutes to relevant parties in a timely manner.To accurately record information related to training activities using the appropriate systems, ensuring confidentiality and GDPR is maintained at all times.Support the evaluation process by working within the team to measure the impact of training courses. Present information in various methods, as requested.Welcome new starters on their first day with the Charity, supporting the facilitators with any ad-hoc queries, preparing training plans for delegates for their first 6 months of training.Be an ambassador of training, learning and development with every interaction.To produce reports in accordance with L&D reporting cycle.To work collaboratively as part of one team across L&D.Contribute to culture of service excellence and continuous improvement.
**About you:**Ideally, you will have previous administration experience within a learning and development setting where you use your strong customer service skills. You will have worked in an environment where accuracy and high levels of attention to detail is key, and worked in a fast paced office setting. You'll be a great team player, supporting your colleagues when you see they need some help and have good working knowledge of standard Microsoft Systems including Outlook, Word, Excel. RewardsWe offer an excellent benefits package including: Pension; Sickness policy on par with the NHS; Access to the Blue Light Card and Health Service Discounts schemes; 35 days annual leave (including bank holidays), increasing to 41 after 10 years' service; Life cover; Electric Car lease scheme; Cycle to work scheme; Healthcare cash plan; Free parking; Paid DBS application; Access to free vocational qualifications; On-site facilities such as gym and swimming pool access and cafés all set within beautiful grounds.Closing Date: Tuesday 4th June 2024 Interview Date: 11th June 2024