Nimbus Hosting: Account Manager
Salary £28-32K depending on experience
Remote Working
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Our client is looking for an experienced and driven Account Manager who is looking for a role at a growing company with great progression opportunities.
Our client is at the forefront of cloud hosting technology. Our SaaS-based platform helps agency owners easily manage their website hosting and build recurring revenue through our platform.
In this role you will be working alongside our Senior Account Manager and reporting to our Head of Sales. You will be responsible for growing your accounts monthly recurring revenue through project support, consolidation and identification of new opportunities. A core part of the role involves building account growth plans for both existing and newly onboarded agencies.
This role is key to achieving success as a team and we're looking for a driven individual, with excellent communication skills and the ability to be solution-oriented and resourceful.
This is a remote role, but you will need to be UK-based and be able to travel to our office in Hertford for training or meetings when required.
What you'll need to succeed
- Proven account management or sales experience
- A commercial mindset that can match a company's service with its clients' problems
- We're a people-focused business so you'll need a team and a collaborative mindset
- Demonstrable experience in planning, qualification, detailed questioning, objection handling and closing
- Familiarity with a CRM such as Pipedrive or sales tool equivalent
- Comfortable dealing with C-level decision makers and business owners
- Target-driven with proven experience of regularly hitting targets
- A confident phone and meeting manner
- Strong written and verbal communication skills
- Solid computer skills
- Interested in and with an understanding of IT and technology
- Full UK Driving Licence
- SaaS experience would be beneficial
Responsibilities
Account Management
- Developing and implementing account growth plans
- Grow our Platform MRR in line with personal and department objectives
- Managing relationships with your customers
- Maintaining accurate records of all sales activities
- Attending company and client events
- Accurately forecasting the next three months based on opportunities and pipeline stages
- Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in events/networking
Collaboration
- With the New Business team on handover and onboarding of new clients
- With the Senior Account Manager on account plan implementation across our client base
- Support the Marketing team at events
- Working closely with our Customer Success Team on new client onboardings
- Identifying areas for improvement within the sales cycle for existing clients and working with the Head of Sales to implement these
In exchange for your dedication we offer the following:
- £28-32K base
- Uncapped commission
- Remote working
- 23 paid holidays each year plus bank holidays
- Length of service holiday increase
- Macbook and iPhone
- Book, training and conference budget
- Private Health and Dental Care
- Company Pension Scheme
- And much, much, more!