Customer Success Manager - South West region
£35,000 basic, plus bonuses (OTE £12k), company car, pension, private healthcare
Monday to Friday, full-time, permanent role
We're recruiting on behalf of a booming business in the UK who operate within the property and investment industry. Your role will be split between visiting sites across the South West region, and working from home.
They are seeking a relationship driven individual to join their Customer Success/Business Development team and be responsible for building partnerships with existing clients, managing accounts, maximising revenue and future business opportunities. There is also an element of new business, so someone who is hungry and enjoys generating new partnerships will be perfect for this role.
What you'll be doing?
- Delivering a high level of service to existing, and prospective clients by handling incoming enquiries, proposals and face to face meetings.
- Discussing potential new opportunities with clients, showing properties, fact finding and generally being curious about their businesses and requirements.
- Retaining customers and maximising revenue by selling additional services or products.
- Driving new sales opportunities.
- Maintaining accurate customer records, generating reports, working towards targets and KPI's
- Travelling across the South West region
Why you'll want this role?
- Firstly, the company are rapidly growing and this role is brand new due to growth!
- Secondly, the team are awesome. Super friendly, collaborative and helpful. You'll be working for a fantastic Manager and will be working closely with other teams across the business.
- The business are passionate about their culture - and have been recognised within the Sunday Times Best Companies to work for - so you know you're joining a good bunch!
What skills and experience will you need?
- Previous sales experience with a commercial mindset
- A strong negotiator who can make fact based decisions for the good of the business
- A track record of managing performance by hitting targets, forecasting future sales and generate new business;
- A track record of managing customer relationships;
- An understanding of property is desirable, either commercial or residential;
- A UK Driving Licence is essential; and
- Proficient with MS Office, namely MS Outlook, Word and Excel.
Roberts Webb Recruitment are acting as a Recruitment Agency in relation to this role.