Job Title: Service Charge Officer
Location: Birmingham (Hybrid – 2 days in office)
Salary: £25,000 - £31,000 (Pro rata)
Contract: 9-month Maternity Cover
Opportunity
Join a dynamic housing provider as a Service Charge Officer, supporting the accurate management of service charge accounts across multiple schemes. You will play a pivotal role in the year-end accounts process, rent reviews, and monthly transactional monitoring, helping to deliver financial transparency and efficiency. This role offers variety and responsibility in a fast-paced, supportive environment.
What You'll Be Doing
- Processing detailed service charge transactions, ensuring correct coding and posting
- Preparing and issuing accurate service charge estimates and actuals
- Completing reconciliations between housing management and finance systems
- Handling a high volume of internal service charge queries
- Assisting with the preparation of seller's packs and related documentation
- Contributing to process improvements and system updates
- Collaborating with finance and housing teams to ensure accurate financial data
Why Join Us
You will join a respected housing provider embedded within the local community, working alongside a close-knit and supportive team. This is a great chance to develop your service charge and financial skills with ownership of the service charge cycle. You'll experience a varied workload with opportunities to grow and make a tangible impact in a busy, fast-evolving environment.
What We're Looking For
- Strong Excel skills and confident working with large, complex data sets
- Ability to work under pressure, managing tight deadlines and shifting priorities
- Excellent organisational skills with the ability to prioritise effectively
- Clear, confident communication skills to engage internal stakeholders
- Flexible and adaptable approach to workload and challenges
- High attention to detail and accuracy in financial processing
Apply now to become a vital part of our dedicated team and take your career in service charge management to the next level!