Our key client based in Crawley are seeking a Customer Service agent / Receptionist for one of their busy housing sites in Crawley .
As a Temporary Receptionist / Customer Services Representative, you will be the first point of contact for visitors, potential buyers, for their apartments in Crawley . Your friendly demeanour, excellent communication skills, and attention to detail will contribute to a positive experience for all stakeholders.
- Greeting Visitors: Welcome guests, answer inquiries, and direct them to the appropriate department.
- Phone Management: Handle incoming calls, transfer calls, and take messages accurately.
- Customer Assistance: Provide information about the development, available properties, and amenities.
- Administrative Support: Assist with general administrative tasks, including data entry and filing.
- Issue Resolution: Address customer queries and concerns promptly and professionally.
- Maintain Reception Area: Ensure the reception area is tidy and presentable
Conducting Viewings
Requirements:
- Previous Receptionist or Customer Service Experience: Ideally in a property development or real estate context.
- Excellent Communication Skills: Friendly, approachable, and able to convey information clearly.
- Professional Appearance: Represent the company in a polished and welcoming manner.
- Organizational Skills: Ability to manage multiple tasks efficiently.
- Computer Literacy: Proficient in Microsoft Office Suite.
Please apply on line and Claire will be in touch,