The Cluster IT Manager is a Single Point of Contact representing Global Information Services towards clusters business leadership and local stakeholders.
The role owns the IT demand in the clusters and is accountable for end-to-end IT engagement towards business solution delivery, technology strategy development based on business objectives, services management, risk management and relationship management within the functions in the clusters
Client Details
A leading competitor in the FMCG industry.
Description
Business Services:
- Acts as the key liaison across UK & Ireland and its business units, information technology teams and external IT partners (peer industry, etc.).
- Is expected to embody the values of the company and ensures compliance with international & local IT corporate policies & procedures (including deep understanding and strict adherence to guidelines on 'Combined Business Model').
- Drive digital transformation initiatives, leveraging emerging technologies to enhance productivity, customer experience, and competitive advantage.
- Partner with internal stakeholders to assess technology needs, prioritize projects, and allocate resources effectively.
- Provide strategic guidance and recommendations to senior management on IT investments, trends, and opportunities for innovation.
Strategy and Planning:
- Engages with Global CoEs, DevOps, CPG Sales, Strategy and Planning, Infrastructure and Shared Platforms to assess the technology options and capabilities and develop business cases.
- Gathers key IT information data (I2P template) for the Value Creation Planning or cluster Business project, defines a strong business case in co-ordination with BPOs, Region and Global CoEs and cross IT functions either cluster or Global.
- Develop and implement comprehensive IT strategies aligned with business objectives for the UK, Ireland cluster.
- Represents and drives the IT vision, strategy & initiatives to the business leadership team and ensures that the business stakeholders are aware of the IT vision, strategic planning and priorities.
- Ensures that the IT cost model for the cluster is accurate and transparent.
- Collaborates with Business, BPOs and the Regional IT Director to develop and deliver the annual GIS budget plan (AOP) for the cluster business. Provides period end closing reporting and insights.
- Assists the business in forecasting, documenting and planning for future IT needs, as well as manage IT prioritization activities within and across the clusters
- Oversees the planning, deployment, and maintenance of IT systems, networks, and applications to ensure optimal performance and reliability.
Services Management:
- Ensures that SLA performance are aligned and communicated to the business leadership team. Liaises for that purpose with cluster IT team, Service Integration Manager and vendor Service Manager.
- Manages stakeholder expectations and alignment with business goals. In alignment with Global teams, drives within the cluster Continuous Improvement, Cost Reduction, Standardization and Harmonization of the GIS services.
- Accountable for local Vendor and contract management.
- Owns the pipeline of cluster IT projects and ensures their successful implementation. Participates in local Steerco's where appropriate
- Lead and mentor a team of IT professionals, fostering a innovation, collaboration, and continuous improvement.
- Evaluate vendor solutions, negotiate contracts, and manage relationships to ensure cost-effective procurement and service delivery.
- Establish and enforce IT policies, procedures, and security protocols to safeguard data, mitigate risks, and ensure compliance with regulatory requirements.
Profile
Education:
- A bachelor's or master's degree in Computer Science, Information Systems, Business
Administration or related field, or equivalent work experience.
Must have:
- Over 7 years of IT and Business/Industry work
- Experience with a broad range of exposure to various technical environments and business analysis.
- Over 3 years in advisory role in Information Systems to the business leadership function of which a significant amount has been in a company of similar size and complexity.
- Experience and understanding in business process management, with an ability to translates business needs into IT enabled solution
- Solid experience in managing matrix organization business leadership team to meet their expectation
- Capability to empower and develop people
- Experience of project definition and scoping, formulation of feasibility studies and benefits cases
- Must possess strong business acumen to perform as a reliable and valuable business partner.
- Experience in building & working with remote teams
Job Offer
- bonus scheme up to 17.5%
- car allowance £6250
- private healthcare
- 27 days holiday + bank holiday
- pension double contribution up to 10%
- volunteering days
- life insurance