£25K/yr to £30K/yr
Trafford, England
Permanent, Variable

German Speaking Customer Account Manager / Hybrid

Posted by Tagged Resources.

The Company:

We are recruiting for an excitingopportunity for a German Speaking Customer Support Administrator to join a fast-paced company. As the National Account Executive, you are the front-line support function for the EMEA and GSA sales channels and will report into the Head of National Account Support. The role will help manage all service and back-office sales support aspects for the team, along with assisting the customer base directly.The business collaborates with all the major retailers across the UK and Europe

Hybrid role

Responsibilities

  • Main point of contact to support the EMEA and GSA sales team channels.
  • Producing quotations and presentations for the sales channels.
  • Liaise directly with customers to support the sales channels/Account Manager.
  • To manage customer expectations in an effective and considered manner.
  • To manage each customer's critical path projects.
  • Support in managing each sales channels order book.
  • Organising samples for customers or the sales channels.
  • Maintain all customer pricing files.
  • Manage all customer NLF's, image and content requests.
  • Support on pricing/costings.
  • Produce reports on sales budgets, performance, and margins for the sales channels.
  • Liaise cross departmentally between PD, creative and merch to ensure the customer needs are met.
  • Attend, support and present (where necessary) in customers meetings.

Skills Required

  • Fluent in German is essential.
  • Outstanding critical path management.
  • Strong organisational skills.
  • Excellent attention to detail.
  • Excellent communication skills are necessary.
  • Strong commercial acumen.
  • PowerPoint and excel skills are essential.
  • Demonstrate drive and tenacity to make things happen.
  • Willing to go the extra mile for your team,