The Company:
We are recruiting for an excitingopportunity for a German Speaking Customer Support Administrator to join a fast-paced company. As the National Account Executive, you are the front-line support function for the EMEA and GSA sales channels and will report into the Head of National Account Support. The role will help manage all service and back-office sales support aspects for the team, along with assisting the customer base directly.The business collaborates with all the major retailers across the UK and Europe
Hybrid role
Responsibilities
- Main point of contact to support the EMEA and GSA sales team channels.
- Producing quotations and presentations for the sales channels.
- Liaise directly with customers to support the sales channels/Account Manager.
- To manage customer expectations in an effective and considered manner.
- To manage each customer's critical path projects.
- Support in managing each sales channels order book.
- Organising samples for customers or the sales channels.
- Maintain all customer pricing files.
- Manage all customer NLF's, image and content requests.
- Support on pricing/costings.
- Produce reports on sales budgets, performance, and margins for the sales channels.
- Liaise cross departmentally between PD, creative and merch to ensure the customer needs are met.
- Attend, support and present (where necessary) in customers meetings.
Skills Required
- Fluent in German is essential.
- Outstanding critical path management.
- Strong organisational skills.
- Excellent attention to detail.
- Excellent communication skills are necessary.
- Strong commercial acumen.
- PowerPoint and excel skills are essential.
- Demonstrate drive and tenacity to make things happen.
- Willing to go the extra mile for your team,