£35K/yr
Sandwell, England
Permanent, Variable

Customer Service Manager

Posted by Reed.

Are you ready to lead a dynamic sales team to new heights and drive exceptional customer service?

  • Salary: £30,000 - £35,000
  • Location: Birmingham (requires travel)
  • Job Type: Full-time

We're looking for a Customer Sales Manager with a proactive approach to manage customer relations and spearhead business growth.

Role Responsibilities:

  • Boost sales in line with company objectives.
  • Train and motivate sales and service teams.
  • Address sales inquiries and customer issues efficiently.
  • Ensure accurate order processing and delivery.
  • Keep customers informed and CRM data current.
  • Contribute to sales strategies and performance reporting.

Skills & Qualifications:

  • Proven telephone sales and customer service experience.
  • Strong negotiation skills and MS Office expertise.
  • Team player with sharp attention to detail and communication prowess.
  • Cataloguing software knowledge is a plus.

Benefits:

  • Attractive salary with daily overtime.
  • Generous holiday allowance plus bank holidays.
  • Supportive benefits including reservist leave, life cover, and pension.

Submit your CV and cover letter to take the next step in your career.

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