Credit Controller - Permanent - Reading, Berkshire - Up to £26,000 - Hybrid
FryerMiles are delighted to be partnering with one of the UK's leading independent businesses based in Reading to assist with their recruitment of a Credit Controller on a permanent basis.
Key responsibilities
- Working to specific debt reduction targets.
- Responsibility for invoice submission checks and processes.
- Resolving any queries regarding pricing or contractual issues for example: Customer contracts, Customer Services team, Commercial contracting team.
- Assisting the cash allocation team when payment/remittance details are needed.
- Supporting and advising the Customer Service team when queries arise.
- Producing accurate write off schedules monthly.
- Communicating with customers at all levels in order to identify reason for non-payment and to maintain effective working relationships.
- Assisting with billing issues to ensure timely correction of errors and submission of invoices.
Desired skills
- Credit control experience is desirable, but not essential.
- Administrative experience.
- Experience of a fast-paced, customer-oriented environment where quality standards are important and volume high.
- SAP experience desirable.
- GCSE (or equivalent) in Maths and English
- Attention to detail and accuracy are essential.
- Ability to solve problems independently and use own initiative.
- Experience of an IT-led customer contact system.
- Ability to develop and maintain good working relationships with sites and other support functions, drawing upon their expertise as required.
- Intermediate to advanced understanding and knowledge Excel - specifically the ability to manipulate large volumes of data.
- Courteous, friendly and committed to providing excellent customer service.
Benefits
- Employer and employee contributory pension with flexible retirement options
- Private medical insurance
- Life assurance
- + More
Credit Controller - Permanent - Reading, Berkshire - Up to £26,000 - Hybrid