£21K/yr to £23K/yr
England, United Kingdom
Temporary, Variable

Resourcing and Customer Service Assistant

Posted by Connect2Dudley.

At Connect2Dudley we have an exciting position for a passionate Resourcing and Customer service assistant to join us on a temp to perm basis !

Salary = £23,000 per annum

Hours = 37 hours per week (Office based, central Dudley)

Key Duties

  • Place adverts and proactively source candidates using available media such as job boards, social media, internal databases, local and sector specific job fairs and referrals.
  • Have an awareness of the market in which you operate and seize opportunities to grow our candidate base particularly in difficult to fill / niche sectors.
  • Match and select suitable candidates from applications received, screening candidates over the telephone and face-to-face.
  • Provide initial on-boarding vetting and checks compliance support including application forms, referencing, safeguarding declarations and contracts using the Connect2Dudley 'screening' portal.
  • Work with the Commercial Services Group Compliance team to ensure all candidates are fully compliant to work with appropriate safeguarding checks complete.
  • Attend open days/job fairs for developing a compliant 'Bank' of workers for the placement across the borough including engagement with local Job Centres.
  • Book and conduct candidate registrations both on and off site, building relationships with candidates at all levels both in person and on the telephone.
  • Provide excellence in customer service and administrative support to Talent Partners including the flow of candidates between the external supply chain and hiring managers.
  • Input all relevant information relating to vacancies, candidate submissions and workers onto the Connect2Dudley systems.
  • Work with the Talent Partners and the management team to fully understand the requirements of our hiring managers and workforce planning

Connect2Dudley, part of Dudley Metropolitan Borough Council & Kent Commercial Services LLP, is an equal opportunities Employment Agency & Business and positively encourages applications from all suitably qualified and eligible candidates.

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