Central Billing Team Leader | Castleford | Up to £50k | Hybrid
Role Overview
The Central Billing Team Leader is responsible for ensuring that invoicing is completed in a timely and accurate manner, specifically in relation to intercompany pass-through invoicing and certain external customer service invoicing.
You will ensure that the correct invoicing process is followed for our customers, in order that our invoices are paid in a timely manner. You will be the first line of escalation for customers and colleagues, to ensure that accurate sales ledger invoices for services provided are raised in a timely basis, meeting deadlines as appropriate. You will take the lead on resolving any direct queries and communicate to relevant parties on updates and resolution.
A critical element of the role is pass-through invoicing, which is a process where one legal entity performs the service but it is billed by a central legal entity. A key part of the role is ensuring the timely reconciliation of intercompany balances and transactions and putting in place and monitoring transactional processes and controls.
This role will also initially establish processes and controls in this newly created role, to ensure standardised approach across the Group.
Responsibilities
Your responsibilities will include
- To ensure that all entities process intercompany and pass through invoices in a timely and accurate manner, and escalate when expectations are not met
- Accurate billing of specific service related revenue to external customers, liaising closely with Operational teams, including Clarity system invoicing process
- To ensure correct coding of invoices, in particular for intercompany related, to ensure financial accounting principles are followed and accurately reflect revenue taken by the trading Divisions
- Reconcile all associated intercompany ledgers each period, ensuring counterparty confirmations, with timely follow up of any variances
- To actively liaise with Operational teams to ensure all invoice accruals (accrued income) are kept to a minimum and invoiced to client within agreed timescales
- Work closely with operational teams and credit/collections to ensure disputes, issues and queries are properly and timely managed and resolved
- Building relationships with customers to ensure invoices and credits are generated to customer's expectation. This includes processes around consolidated invoices, portals and being involved with the on-boarding of new customers
- Work closely with Credit Control and Billing teams to ensure invoice accuracy, improve cash flow and identify process failure
- Set up and establish intercompany processes and controls with support from Group Finance SSC Manager
- Establish key KPIs and then monitor against these
- Supporting Group Finance on customer rebate calculations and process
Future Development:
- Identification of efficiencies for future ways of working, implementing new processes where required or re-visiting current policies/processes to align with business needs
- Continually focus on process improvement enabling timely billing practices and reaching monthly billing targets
- Support on ad-hoc projects and process improvements
Leadership:
- Responsibility for driving accuracy standards across the team
- Line management responsibility of a team of Billing Specialist(s)
- Support in technical expertise and on the job training for team members
- Stakeholder management - building excellent relationships with clients and customers to process accurate and timely bills
- Oversee daily workflow to ensure that all processes work seamlessly and are completed efficiently within deadlines
- Provide daily management, guidance and support to team members
- Work closely with the Group Finance SSC Manager to further develop skillset and knowledge and provide necessary cover in times of absence
Person Specification:
The most suitable candidate should ideally have a minimum of 2 years practical experience within transactional accounting and billing knowledge experience is desirable. You must have experience or good knowledge of Sales Ledger processes and good system skills along with good excel knowledge.
The role is integral to the wider Finance team, within a geographically dispersed complex business, expanding at an exceptional level through both acquisition and organic growth. For the right person, this can be an exciting opportunity, being part of both that growth and business improvement (through better processes and systems).
The expectation is high, and we need people prepared to collaborate to get the job done whilst at the same time looking at ways to improve.
- Experienced in transactional finance and team leadership advantageous
- Previous experience in intercompany billing/head office recharges is advantageous
- Preferably had experience managing a team
- Self- Starter and able to work autonomously
- Experience of Construction Industry collections, via applications, CIS & retentions an advantage
- Excellent IT, especially Excel skills. Sage 200 accounting is advantageous.
- A resilient, proactive hands-on individual with strong results orientation, capable of focusing on both immediate needs and longer-term system reporting improvements
- Willing and able to adapt and flex approach to changing business and customer needs.
- Customer focused and able to flex approach to meet different stakeholder requirements.
- Delivers on commitments.
For immediate consideration or more information on the role, please contact Kirk Wilber-Moran on