About The Role
Position: Strategic Key Account Manager - FM
Company: phs Group
Location: Remote Based – Nationwide Travel Required
Role Overview:
In this pivotal role, you will manage and develop our portfolio of strategic accounts in the facility management sector. Your actions will directly contribute to our purpose - to innovate and excel in providing top-tier hygiene services while upholding our commitment to sustainability. This position demands a proactive approach in understanding the unique challenges and opportunities within this sector.
Key Responsibilities:
Strategic Account Management:
Manage and grow a portfolio of strategic key accounts in the facility management sector, understanding their specific needs and challenges.
Bespoke Business Planning:
Develop and execute tailored business plans that align with both phs Group's and clients' objectives, emphasising tailored and innovative FM solutions.
Sales Forecasting:
Conduct detailed sales forecasting to predict future sales, identify potential growth areas, and align resources accordingly. Utilise forecasting to inform strategic decision-making and target setting.
Cross-Functional Collaboration:
Work closely with internal teams (including the tenders, marketing, commercial, customer service and executive support) to ensure a cohesive and industry-specific approach to account management.
Client Relationship and Value Addition:
Foster strong, long-lasting relationships with clients by providing innovative, tailored solutions and continuous improvements in facility management services.
Industry-Specific Reporting:
Generate and analyse industry-specific reports, including performance metrics in facility management, to identify growth opportunities and risks.
Who You Are:
Experienced Professional:
Proven track record in B2B sales/service, preferably in the facility management industry.
Market Insight:
Strong knowledge of the facility management market and its challenges, with an ability to stay ahead of industry trends.
Communication Expert:
Exceptional face-to-face and written communication skills, capable of influencing and collaborating effectively across various business areas both internally and externally.
Self-Starter:
Independent, with strong planning and organisational skills, thriving in a dynamic environment.
Tech-Savvy:
Comfortable using technology to enhance productivity and effectiveness. Salesforce knowledge preferable.
What We Offer:
Career Development:
Ongoing opportunities for professional growth.
Benefits:
Competitive package including a company vehicle or car allowance, discounts with various retailers, wellbeing support, and a comprehensive pension scheme.
Mobility
: A role that involves regular travel across the UK, with occasional overnight stays.
At phs Group, we place people at the heart of everything we do. We believe in a culture driven by innovation, excellence, and sustainability. As a Strategic Key Account Manager in our FM division, you'll be an integral part of a team that lives by these values every day, shaping the future of our services and impacting the industry significantly. Founded in 1963, phs Group is a leading provider of Hygiene Services in the UK, Spain, and Ireland. We cater to over 90,000 customers across 300,000 locations, offering a wide range of services including Washrooms, Healthcare, Floorcare, and more.