Deputy Service Manager
We have a new role available for a Deputy Service Manager to join an organisation where you will play a vital role in supporting and empowering vulnerable young people.
Position: Deputy Service Manager
Location: Chester, Cheshire
Contract: Permanent
Hours: Full-time, 37.5 per week
Salary: £30,906 per annum plus pension & other benefits
Closing Date: Sunday 29th September - we are doing interviews on a rolling basis, so we encourage you to apply at your earliest convenience.
About the Role
As Deputy Service Manager, you will manage a team delivering an assessment, support and move on service to care leavers in supported accommodation and outreach services.
Working under the direction, guidance and support of the Pathway Manager you will facilitate services to ensure a seamless and cohesive accommodation-based support package for young care leavers who may be at risk of homelessness across Cheshire West and Chester, or who need support in their own homes through the outreach services.
The Deputy Manager role supports the Pathway Manager to ensure the service delivers excellent and continuously improving service performance as well as ensuring the effective and safe management of the services on a day-to-day basis. You will deputise in the absence of the Pathway Manager in the delivery of the service. The role will have responsibility under the organisation's commitment to successfully deliver the contracted outcomes. You will manage the service delivery across Cheshire West and Cheshire and the line management of the staff teams.
Key responsibilities include:
- Deputies for the Pathway Manager during periods of his or her absence, in the service delivery including external meetings such as monitoring and contract review meetings with the commissioners.
- Manage the service delivery at the accommodation services and outreach, line managing the staff teams.
- Providing relevant reporting internally and externally, including ensuring all health and safety requirements are completed promptly to comply with Housing Associations and legal obligations of the landlord.
- You will ensure the highest standards of support to young people is provided and that housing management is effective, and you will work to KPI targets in these areas.
- You will be committed to working in and maintaining an environment that supports the safeguarding of young people.
- To communicate effectively both internally and externally, raising the profile and promoting the services within Cheshire West and Chester
- You will undertake further duties as commensurate to the role, in line with the organisation's Policies and Procedures and as identified by your line manager.
About You
You will need to have the following skills and experience:
- Significant management experience, including experiencing supervising the work of teams and individuals.
- Experience in sound decision-making processes in a wide range of complex situations where there is a requirement to consider a range of options/courses of action and risk management, including safeguarding children and young people.
- Experience of safe service delivery to young people at risk.
- Experience in using Risk Assessments and Support Planning.
- Good literacy, numeracy and IT skills
- Experience in operating safeguarding requirements and procedures
- Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination
In return for working here, you will receive:
- A comprehensive training package tailored to your needs and role
- Flexible working model for suitable roles.
- 26 days annual leave rising to 30 after five years of service.
- Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.
- Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
- Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
- Discount vouchers including gym, retail, food & drink, travel, electricals and more.
- Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
- Death in service (4x Base salary)
- Legal Advice line
About the Organisation
The employer delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.
You may have experience in areas such as such as: Deputy Manager, Service, Supported Living, Complex Needs, Accommodation Service, Housing, Social Housing, Mental Health, Mental Health Support, Mental Health Support Worker, Mental Health Service, Recovery, Housing Management. #INDSCP
PLEASE NOTE: This role is being advertised by Social Care People on behalf of the organisation.