Support and develop the Community Partnership Network including identifying local community-embedded specialists to provide, products and services that are funded and non-funded, developing a diverse directory of services for participants to select from to address any barriers to work identified. The directory of suppliers will be subject to due diligence to meet quality standards as well as ongoing customer feedback.
The role involves working strategically with 8 Job Centres, and 5 Maximus offices, in addition to being responsible for a number of CPN partners. The candidate will be based in Maximus offices across Halifax, Huddersfield, Keighley, Batley and Bradford – for minimum of 4 days per week (during their working day hours) and they will also be out and about on a daily basis, therefore must be a driver.
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To develop and manage relationships with Community Partners to support in the upskilling of participants on the RESTART programme within a specific region.
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Work alongside operational delivery to identify participant barriers and upskilling demands.
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Develop relationships with local provisions to maximise funded opportunities to support participant distance travelled.
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Negotiate costs for external provision and work with internal stakeholders to ensure due diligence is reported accurately.
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Work with the Regional Account Managers to identify suitable future opportunities to proactively promote referrals to programme through JCP Work Coaches
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Work with the operational team to identify and produce case studies and good news stories
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Support social media campaigns, networking and JCP relationships through sharing of positive news stories and successes to promote the opportunity.
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To deliver an ongoing programme of delivery to operational staff, employer engagement teams and local JCP to promote suitable provision and enhance referrals / performance.
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Ensure accurate reporting of all activity and output by:
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Tracking of starts / completions on provision.
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Identifying provision impact on sustainable job outcomes.
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Monthly reporting of progress against actions and benchmarks.
Essential
- Knowledge of JCP referral processes
- Ability to network and promote services of benefit to customers
- Extensive experience of partnership relationship development.
- Customer focused with a strong commitment to customer care
- Significant experience of delivering successful plans to agreed timescales
- Excellent communication skills with the ability to adapt to a wide range of communication and learning styles
- Demonstrable influencing skills that promote commitment and action.
- Ability to manage conflicting objectives and demonstrate strong negotiation skills to resolve any issues.
- Strong completer/finisher with the ability to plan and organise people, workloads and business plan to meet challenging targets and deadlines.
- Strong problem solving skills
- Strong team player with a positive and flexible approach to both work and colleagues.
- Ability to travel independently nationally
Desirable
- Previous experience of working within 3rd party provisions
Key Business Priorities
- Delivery of an agreed pattern of provision, depending on need and priority.
- Support in meeting contract profile referral volumes, starts and job outcomes.
- Maximising of starts and completed on provisions to ensure value added impact on spend.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your?Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.