Customer Service Advisor
Aylesbury
Hybrid working 4 days a week!!!
We are delighted to be working closely with an amazing company based in Aylesbury who are looking to expand their customer service team!
The role would be working in a busy team where customer care and customer experience is top priority!
Do you have previous experience in a busy call centre environment? Have you previously done lots of phone work? Do you have knowledge and experience with KPI, call waiting times, high call volume experience?
This role isn't speaking about a product it is speaking about a service, they are best known for winning awards and looking after their customers! If this sounds like the role for you apply today to find out more!
Customer Service Advisor duties:
- Answering incoming customer and claims calls
- Carry out outbound calls to customers
- Dealing with customers enquiries
- Dealing with customers complaints
Customer Service Advisor benefits:
- 25 days annual leave plus bank holidays
- Hybrid working
- Paid overtime available
- Team events