Homeless Officer
- Hourly Rate: £15.43 PAYE or £19.03 via Umbrella
- Location: Wakefield
- Job Type: Full-time, 37 hours per week, Mon-Fri
My client, a leading public sector organisation, are seeking a dedicated Homeless Officer to join their team, providing homeless prevention, assessment, and decision-making services to those who are homeless or at risk of becoming homeless. The role is crucial in undertaking casework to identify and address housing-related problems and to prepare reports for decision-making on the Council's duty to each household.
Day-to-day of the role:
- Work as part of a duty team to ensure comprehensive assessment of circumstances for homeless or potentially homeless individuals.
- Clearly explain the homeless application process, including detailed enquiries, potential outcomes, and implications of the assessment.
- Manage difficult and challenging situations professionally and safely.
- Interview homeless applicants, gather relevant information, and obtain permission to make third-party enquiries when necessary.
- Prevent or delay homelessness by negotiating with housing providers to facilitate the applicant's return to or relocation to suitable accommodation.
- Maintain accurate case notes and update work-based systems.
Required Skills & Qualifications:
- Highly effective interpersonal skills with the ability to communicate effectively at all levels.
- Personal resilience when dealing with challenging situations.
- Highly organised with the ability to work within strict deadlines.
- Good IT skills.
- Ability to work both within a team and independently.
- Good knowledge of homeless prevention techniques, strategies, and legislation.
- Experience in social housing or a housing-related support environment.
- Proficient in interviewing members of the public and liaising with other organisations.
- Experience in managing a caseload and conducting support needs and risk assessments for vulnerable clients.
Benefits:
- Competitive hourly rate.
- Opportunity to make a significant impact in the community.
- Supportive team environment.
Please apply today for a chance of an immediate interview!
What Reed can offer you as a temporary employee:
- A dedicated consultant who will act as your key point of contact during and between any bookings
- Secure & online time sheet system which is quick and easy to use
- A self-service portal to access holiday requests/ Payslips/ P45 at your own leisure
- A dedicated payroll team
- Access to free training
- Access to discount club/ healthcare/ reed rewards
- Pension /paid holiday scheme/ maternity benefits
- Contacts for other Reed consultants and divisions
- Opportunities to work with some of the UKs leading employers including local authorities, NHS and local SME's