IT Engineer
Outskirts of Chelmsford - easy access from A12.
A superb opportunity to join a leading and growing business in a newly created post.
This positions will work for a mutisite business supporting across all elements of IT. This is a varied role working with a small team.
Duties will include:
- Provide technical support for hardware and software issues
- Be a point of escalation for support desk
- Root cause analysis
- Manage the timely resolution of open calls and call actions across all companies
- Take ownership of assigned incidents and manage them through to resolution
- Ensure that any technical or operational issues on a service ticket are escalated efficiently, liaising with, and managing vendors accordingly
- Proactively research ideas and concepts to source suitable technical solutions or resolve problems
- Technical and proactive involvement in various projects, from SharePoint adoption to Co-Pilot integration and new systems implementations
- ‘Hands-on' approach to problem-solving
- Provide on-site support for new and current sites
Technical experience:
- Microsoft Windows Server (2016, 2019 and 2022)
- Active Directory, DNS, DHCP AdministrationO365 administration and its complimentary addons (Outlook, OneDrive, Teams, Flow, Planner, Delve, etc)
- SharePoint
- SQL Server Administration and troubleshooting
- Windows 10 / 11 administration and troubleshooting, along with Windows 10 to 11 migrations
- Azure admin
- Antivirus (Microsoft Defender)
- Networking skills - Meraki and SonicWALL (not essential)
The position offers further training and excellent prospects for development and progression. On offer is a super salary and a range of benefits.
This role will be based full time onsite in their offices in Chelmsford and some travel may be required.