Customer Service Advisor (B2B) - NO SALES
Manchester (hybrid)
Full-time, Mon - Fri (NO WEEKENDS)
Nobul are recruiting for a reputable, long-esablished global market-leader, helping to expand their B2B Client Advisor team. Rest assured, this is an exclusively customer service role with comprehensive training, NO SALES involved.
Are you a consultative, approachable person who is motivated to nurture long-term business relationships? Are you committed to your personal, professional development whilst enjoying work-life balance? Perhaps you are looking for an outstanding long-term career opportunity with progression and an enticing beneifts package? If so, STOP that draining job search and read on - this could be the opportunity that you have been dreaming of!
You will be responsible for:
- Handling customer enquiries via phone, email and web chat
- Being first point of contact for business customers
- Responding to customers in a timely manor
- Answering, investigating and resolving queries and complaints
- Record interractions on systems
- Delivering outstanding customer service, upholding the company's preceeding reputation
Successful candidates must be:
- Highly engaging and professional with strong customer service skills
- An exceptional communicator (verbal and written)
- A Strong team player (culture is at the heart of the company)
- Able to multi-task, prioritise and manage time effectively
- Self-motivated
In return, you will be given the opportunity to work for a trusted business who are committed to employee wellbeing, training and development, offering an unrivaled long-term career.
Does this sound like a bit of you? To be considered for this role, please click apply (before it's snapped up, these roles have proven to be popular)!