- Job Type: Full-time, Permanent, Hybrid (2 days in office)
- Location: Milton Keynes
- Salary: Competitive with excellent benefits
We are seeking a Sales Order Processor to join our dynamic team. This role involves managing the order to cash process across multiple delivery channels, providing a rewarding and challenging opportunity for an experienced individual. Enjoy the perks of hybrid working, excellent benefits, and free parking around our Milton Keynes-based business.
Day to Day of the Role:
- Receive and process standard and sample orders from customers, including EDI.
- Check inventory availability and confirm orders with customers.
- Generate open order reports and update delivery status, rejections, and date/quantity changes.
- Assist customers with queries by investigating and resolving them promptly.
- Ensure pricing is correctly set up for promotions and seasonal changes.
- Advise the Manager of any ongoing concerns or risks to ensure effective service delivery.
- Coordinate with warehouses for repacks, labelling, and special deliveries.
- Onboard new customers with the warehouses and maintain master data.
- Produce shipping documents for deliveries and consolidate loads for efficiency.
- Develop relationships with customers to understand their specific business needs.
- Liaise and build relationships with allocated Sales Account Managers.
- Deliver the highest level of customer service to both internal and external contacts.
- Perform general administration duties as required.
Required Skills & Qualifications:
- Previous experience in sales order processing or customer service.
- Strong Excel skills.
- SAP experience is desirable.
- Excellent communication and interpersonal skills.
- Attention to detail and accuracy.
- Ability to work under pressure and meet tight deadlines.
- Proficiency in Microsoft Office and familiarity with ERP systems.
- A positive and enthusiastic attitude towards work.
Benefits:
- Competitive salary.
- Hybrid working model with 2 days in the office.
- Excellent benefits package.
- Free parking available around the building.
If you are interested and have the relevant experience, please apply online or call Leon Henry from Reed Recruitment Milton Keynes if you have any questions or queries around the role