General Manager - Flexible Office Industry
Serviced Office. Flexible Workspace. Coworking. Business Centre Coordinator. Community Manager. Operations. Customer Service. Sales Manager.
Permanent, Full-time
Salary: £43,000 - £51,000 plus revenue share scheme
Location: Reading
Working Hours: Monday to Friday (40 hrs)
Our client specialises in providing flexible and versatile workspace solutions. They offer a range of services tailored to meet the diverse needs of businesses. Their offerings encompass a broad spectrum of office spaces and amenities, designed to support productivity and innovation for different types of organisations.
We are seeking a General Manager to ensure efficient centre operations within their territory, drive commercial sales, maintain health and safety standards, train their team to uphold quality standards, and manage repair quotes and supplier approvals.
Responsibilities and Candidate Experience Requirements:
- Provide exceptional customer service to tenants and visitors within the business centre.
- Manage inquiries, concerns, and requests promptly and professionally.
- Address and resolve issues related to facilities, amenities, and services.
- Driving and sustaining the maximum revenue from the centre.
- Oversee staff management, including training, and performance evaluation, to ensure a high level of professionalism and efficiency in the business centre.
- Use all local channels to drive demand.
- Develop and implement a comprehensive sales strategy to drive revenue growth and occupancy rates.
- Identify and pursue new business opportunities, partnerships, and customers.
- Work closely with Sales and Operations teams.