Alumni & Events Administrator, London University (South East), Temporary - 3 months. To start early August. £17ph plus holiday pay. Hybrid working pattern 3 days in the office and two at home.
You will provide general day-to-day departmental administrative support to the Fundraising Team, as well as PA support to the Senior Alumni & Regular Giving Manager of this prestigious University. You will be the main point of contact for the Alumni, and managing those relationships will require exceptional customer service skills.
Duties will include:
- Providing communications support for the alumni engagement programme, including maintaining social media
- Administer alumni events and provide team support to supporter/VIP events
- Maintain online community through approving profiles and promoting and delivering content to alumni
- Update alumni records and log interactions in CRM - training will be given
- Support research gathering projects into individuals, trusts & foundations, and companies
- Develop and maintain relationships with a wide range of stakeholders across the university
- Respond to enquiries in a timely and effective manner
Skills and experience:
- Demonstrable experience in working in a high volume administrative role
- Working in an external-facing role requiring first class customer service
- Coordinating alumni events
- Excellent writing skills, with the ability to adapt style to audience
- Ability to multi-task and manage competing priorities to agreed
- Tactful, diplomatic, and discreet
- Working within Higher Education or charity environment
- A working knowledge of Raiser's Edge or other CRM would be beneficial
- Event or volunteer management
- Ability and willingness to occasionally work at evenings or weekends
- Computer literacy: Microsoft Office including Excel
If you have the skills and experience detailed above, please apply now. Due to the large number of applications that we receive, only shortlisted applicants will be contacted.
Val Wade Recruitment are actively looking for applicants from underrepresented communities and pride ourselves as an equal opportunities' employer and agency.