Engagement and Wellbeing Coordinator
Salary: £25,357 - £26,959 per annum plus excellent benefits
Location: Walsall, West Midlands
Contract: Full Time, Permanent, 37 hours per week (minimum of two days in the office, however could be more depending on service needs)
Closing Date: 15th August 2024
Interview Date: 27th August 2024
We have an exciting opportunity for an Engagement and Wellbeing Coordinator. In this role, you will coordinate and support the Inclusion and Organisational Culture team to deliver colleague and customer engagement.
Main job responsibilities:
- To coordinate, support and deliver events, project groups and engagement activities in line with Inclusion Team priorities.
- To be responsible for the creation and content of our digital engagement platforms to create an engaging and inclusive online environment for customers and colleagues to be involved.
- Creation of colleague and customer surveys, and other participation and evaluation methods, using accessible approaches and formats to influence engagement.
- To support colleagues and customers in their participation of engagement programmes and capture feedback to measure impact.
- To support customers and colleagues with access to online services and liaise with external partners to resolve any problems.
- To capture and utilise data, producing reports relating to levels of engagement and participation.
We're looking for someone who has:
- Experience in facilitating events, groups and/or workshops.
- Experience of creating engaging content for online platforms.
- Experience of building surveys that set the right tone to engage participation.
- Experience in delivering community and/or workplace projects and initiatives that support inclusion and diversity.
- Proficient knowledge and experience using Microsoft Excel to collate and report data.
What's in it for you?
In return, you will receive a competitive salary, 27 days annual leave (plus Christmas shut down), a defined benefit pension scheme, health cash plan, a range of shopping and leisure discounts.
We are output focused and flexible and believe in giving colleagues the right balance of autonomy and support to enable them to work to their full potential. Despite the high expectation for performance and delivery, we are committed to ensuring colleagues have a healthy work-life balance and able to work in agile ways which support them.
About us
Our People Strategy presents a clear picture of how we will achieve our Corporate Plan aim, ‘Be an exceptional place to work that attracts, develops and retains talent'. The Strategy focuses on three key themes that help us support our colleagues to make a difference to our customers, the communities we serve and to themselves.
It is important to us that we have a diverse workforce, representative of the communities we serve. Equality, diversity and inclusion (EDI) to us means colleagues living our values, dedicated to doing the right thing and exercising good judgement. This will encourage a culture where all can thrive, acknowledging that everyone is different; what matters to us is that everyone can come to work and feel comfortable to be themselves.
We are proud to be accredited as a Disability Confident Employer and ensure that disabled people and those with long term health conditions have the opportunity to fulfil their potential and realise their aspirations while working with us. We want to make it clear that we welcome disabled applicants for all our roles. If in doubt look out for the Disability Confident logo.
We will ensure that our recruitment process is inclusive and accessible, and we will interview applicants with a disability if they meet the essential criteria for a role. We will also support existing colleagues with a disability or long-term health condition enabling them to stay in work, making reasonable adjustments if necessary.
For more information, read the full job description and visit www.whg.uk.com