We're looking for someone to join our Security Operations Centre team as an on-site Security Officer
Based at our head office sites in Coventry this role is responsible for monitoring our CCTV systems and responding to incidents accordingly. It'll liaise with key agencies and make use of computerised systems to maintain our sites to the highest security standards. One of the main aims will be to ensure that all electronic systems, intruder alarms, access control systems, processes and procedures meet the required service levels and the security needs of our organisation.
Being responsible for completing security site patrols as a mobile security officer and visit business premises as required are important tasks. Monitoring and operating intruder alarm systems and responding to any activation, as well as being a first point of contact for all security related incidents will also be key.
Part of the role will be providing excellent customer service as the role will liaise with members of staff and external parties. Keeping up to date with regulations and changes will be key as well as supporting your management team with department administration, maintaining security audit, incident and compliance management information,
Our Security Operations Centre operates 24 hours per day, 7 days a week. The shift pattern includes days and nights, using 12 hours shifts, with 4 shifts on and 4 shifts off.
To be successful you'll ideally already have recent experience working with CCTV systems and security alarm systems. You'll have both excellent observation and strong communication skills, verbal and written.
Previous Experience of multi-site security operations in a medium to large public sector, retail or financial services environment and a good knowledge of security control room operations would be advantageous.
IT skills and the ability to recall information and provide excellent customer services are essential. Full training will be provided on all of our CCTV and alarm systems. An SIA Public Space Surveillance (CCTV) licence is not essential for the role as the qualification will be provided to the suitable candidate.
As a mutual, we've always worked together to improve the lives of others. Now one of the largest Building Societies in the UK, over 3,000 of us share that goal, in our branches and Head Office. Our benefits go beyond basic pay, with a discretionary bonus scheme, a culture of reward and recognition and total support for our wellbeing.
We're serious about equality, of race, age, faith, disability and sexual orientation, but also of personality and the way we think. By being yourself, you'll make us stronger.
You can build so much more than a career. Come and make a difference in our Society, that's been voted a ‘Great Place to Work' by our teams.
Flexibility and why it matters
We understand the need for flexibility, so wherever possible, we'll consider alternative working patterns. Have a chat with us before you apply to see what the possibilities are for this role.