Company Benefits Competitive Salary, generous pension scheme, 26 days plus bank holidays annual leave, extra day off for your birthday, free parking, friendly supportive team environment.
Our client is a fast growing supplier of high quality products for the UK commercial construction sector. They are looking for a self-motivated, organised individual. You will need a flexible approach, passionate personality that is committed to supporting a high performing team that gives excellent levels of service to our customers.
In return they can offer the chance to work for an exciting fast paced organisation that gives individuals the opportunity to grow with the business.
Key Skills & Attributes
- Highly organised and methodical approach to tasks
- Self-motivated with high energy
- Excellent attention to detail and very accurate
- Great telephone manner with excellent written communication skills
- Word, Excel and PowerPoint proficient
- Ability to spot opportunities for smoother working practices
- Analytical thinker
Customer Support duties:
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Handle all incoming enquiries via the telephone
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Promote and process orders through our website
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Service all website customer orders
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Call all orders placed, upselling and managing any changes, delivery updates so on
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Manage the back-order report, distribute the lead times for non-stocked product to the CS team
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Action smaller orders that require instant delivery
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Generate google reviews
Estimating duties:
- Registering - accurately obtain details from enquiries, logging them onto our system
- Complete copy quotes, price updates and small quantity changes on quotations
- Complete small quotations
- Send out all completed quotations
- Action any live chat enquiries
Pace of work is fast to ensure customer deadlines are met. It will be necessary to carry out other tasks, in addition to the above, to ensure the smooth running of the business.
This is a full time office based role,the working hours are Monday to Friday 8.30am - 5pm.
Please apply today for immediate consideration for this exciting opportunity.