Join a fantastic organisation in Norwich with a proven track record of exceptional client care as a Business Development Executive. You will be an integral part of the Business Development team, coordinating front-line communication activities to ensure high standards of customer service and efficient sales operations.
Responsibilities:
- Oversee relationships with key clients alongside the Head of Business Development to maximize referral business.
- Build key accounts through phone, email, and media contact to establish referral partnerships.
- Maintain relationships with existing accounts, regularly updating Salesforce to assess account value and improve performance.
- Conduct regular account reviews and monitor key metrics such as sales performance, customer satisfaction, and retention rates.
- Create strategic account plans to meet revenue targets.
- Collaborate with internal teams (sales, marketing, client services) to manage consistent client relationships and propose solutions.
- Obtain and maintain long-term clients through proactive contact.
- Build strong B2B relationships to identify client needs and promote the firm's services through networking, upselling, and cross-selling.
- Maintain CRM records to track sales activity and performance.
- Initiate relationships with potential new referrers to expand regional opportunities.
- Conduct market research to identify trends and devise strategies to capture new market areas.
- Prepare regular progress and forecast reports for internal and external stakeholders.
- Work with all staff to promote services and cross-referrals within the company.
Working Hours:
- Full Time Position – Monday to Thursday, 09:00-17:30 and Friday 09:00-17:00 (37 hours)
Package:
- Salary: £25,000 plus commission (OTE of £32,000)
- Annual Leave: 25 days plus Bank Holidays and an extra day off for your birthday
- Benefits: Perk Box employee benefits, Friendly and Professional Team, Pension Scheme, Support and Funding for professional qualifications and memberships
- Career Development: Opportunities to progress and develop
Requirements:
- Minimum 2-3 years of Sales/Business Development experience
- Ability to build rapport and relationships at all levels
- Positive, confident, and proactive with high levels of enthusiasm
- Ability to exceed expectations and targets
- Sound commercial awareness and decision-making skills
- Strong influencing skills and ability to overcome objections
- Excellent communication and teamwork skills
- Ability to use initiative and self-manage workload
- Strong IT skills, including MS Word and Excel (Salesforce experience is a plus)
How to Apply:
If you're interested and have the relevant experience, please apply online ASAP with your up-to-date CV or email or call .
Ready to take the next step in your career? We look forward to hearing from you!