The agency
Globally renowned retail design agency specialise in creating innovative and captivating retail experiences for brands across various industries, constantly striving to elevate customer engagement to an art form.
They work with some of the biggest brand names in the luxury retail sector.
The role
We are now looking for ambitious and talented Account Manager to join the team.
As Account Manager you will play a pivotal role in supporting growth for the agency as well as the clients. As a guardian of client relationships, you will artfully translate their aspirations into bespoke, actionable briefs.
The Account Manager will lead the clients on a design journey, overseeing every nuance from strategic inception to flawless execution.
As an Account Manager you will be ambitious, inspirational, organised and driven individual with solutions-driven mindset, bringing wealth of experience in building trusted client relationships.
Responsibilities and skills:
- 3+ years of account management experience, ideally within creative agencies or luxury retail contexts.
- Experience with CRM management tools.
- Advance in Microsoft office
- Proven track record of successfully managing accounts
- Client facing experience
- Strong organisational skills
- Strong communication and interpersonal skills
- Able to develop and nurture positive client relationships
- Able to manage multiple account managing timelines and budgets
- Collaborate closely with clients to unveil their unique design aspirations
- Planning and executing projects keeping in mind budgets and timelines
- Proactively looking for opportunities for organic growth and expansion of accounts
- Deliver regular updates and reports to clients about marketing activities
- Monitor project performance
- Be part of meetings, presentation and pitches
- Keep in touch with industry trends, market shifts, and competitors
In return for your experience and skills as Account Manager our client is offering salary of £40K plus great range of benefits. The role will be London based, will start as remote and go into hybrid role.