Department: Operations
Location: Manchester/Redhill/Gloucester/Staines
Reporting to: Head of Compliance
Main purpose of job
To be a positive member of the Verlingue Compliance Team in the UK that acts as a safeguard for the business, promotes ethical practices, ensures regulatory compliance, mitigates risk and supports the overall wellbeing of the company as well as for our clients.
The role would be part of an internal team supported by external consultants that ensure that the business delivers on its aspirations. The team sits within the larger Operations structure and contributes to and is supported by that broader group.
Key Accountabilities:
- Keep up to date with, and understand, relevant laws and regulations and communicate and cascade these in a way that is appropriate for the business
- Support the business with ongoing projects to ensure regulatory changes are understood, policies & procedures remain relevant and suitable training is provided
- Update documentation as appropriate for the business to remain compliant
- Positively support the auditing and role plays across all business areas ensuring that the experience is good for all concerned, feedback is provided, and development opportunities are understood and supported
- Support the business meet its growth aspirations by supporting new business pitches, agreeing TOBAs, etc and participate in company projects and initiatives
- Support the Head of Compliance with responding to the regulators or PI insurers requests for information and ensure responses are made in a timely way
- Support the Head of Compliance with updating the Board in a timely way
- Support the Head of Compliance in actions arising from the ongoing Risk Committee process
- Monitor and report on available management data which allows the business to better understand and respond to any regulator or customer demands and expectations such as fair value
- Manage complaints and the complaints process to ensure that individuals are dealt with in a timely and appropriate way
- Support other functions such as HR in understanding and managing non-financial risks
- Support and cover the Head of Compliance in all aspects of role as needed and ensure market knowledge is at a high level
Person Specification:
- CII Diploma or equivalent
- Legal qualification (desirable)
- Strong knowledge of the FCA rules
- Strong knowledge of the Insurance Broking, London Markets and Employee Benefits businesses and surrounding markets
- Strong understand of the ICO rules
- An ability to simplify complex matters into easy-to-understand processes
- An attention to detail
- A strong ability to be confident and diplomatic in an approach
- A "can-do" personality and desire to get involved to support people to improve
- A good communicator and ability to support people to learn and develop
- The ability to balance the absolute desire to be compliant with business acumen
- An ability to remain calm and solution focused when under pressure
- Aligned with the Verlingue values and behaviours
Benefits
Competitive salary, 25 days holiday, 6% employer contribution pension scheme, buy & sell holiday scheme, cash plan, life assurance (4x basic salary), income protection, private medical insurance (when eligible), hybrid working, discounted insurance, EAP
REF-215 120