New Start is a family-run, not-for-profit organisation, providing residential and supported accommodation services for vulnerable adults, families, children, and young people. We deliver a diverse range of homelessness projects and temporary housing solutions, helping some of the most complex and disadvantaged groups across Merseyside.
Support Practitioner - Dispersed Services
Have you had experience working as a housing support worker? Do you hold the necessary skills to empower, coach and inspire people to move forward positively with their lives? If you do, then we have a fantastic opportunity for a Support Practitioner to join our fantastic dispersed team based from our head office in Liverpool.
You will be supporting vulnerable residents via a trauma aware, strengths-based program of empowerment and confidence-building; Enabling them to personally grow, develop and achieve their personal goals within safe and comfortable environment, whilst working towards greater independence and a more permanent housing solution.
Key Responsibilities of a Support Practitioner - Dispersed Services
- To provide advice and assistance to individuals who are homeless or at risk of homelessness.
- To provide daytime visits, encompassing housing-related support and tenancy sustainment and to clients within New Start's Dispersed Service.
- To operate within the remit of New Start's service specification, delivery model and contractual obligations.
- To work within allocated time-frames for facilitating move-ins, as per the applicant's priority status.
- To ensure all new clients to the service receive a full and comprehensive induction of the property and the support service which will run parallel to the tenancy.
- To devise and implement a Service Plan between the worker and the Service User to map out the immediate support actions requiring intensive assistance, which will provide the foundations for resettlement planning.
- To work as part of the main Service Plan with clients to register with Property Pool Plus and develop a realistic resettlement aiming for, where appropriate, a 6-month resettlement outcome.
- To support clients to resolve debt issues.
- To support clients to access voluntary work, training and work-based learning opportunities that will assist them with securing future employment.
- To support clients with family mediation.
- To create, manage and maintain Service User files, and ensure that all relevant documentation is completed to the highest standards, and within agreed timescales.
- ?????To initiate and carry out regular case reviews as required ensuring clients are on the right path to achieve their potential.
What we have to offer
- Competitive Salary of £25213.50
- Mon - Fri 37.5 hours per week
- A contributory pension scheme
- 22 Days annual leave. Rising by 1 day per year's service
- An online bespoke Mandatory training package including a wide range of additional resources to support your development
- A range of learning and development opportunities
- Medicash
About you.
To succeed, you will have an understanding of the needs and support requirements of people who are classed as disadvantaged. You'll also have the ability to establish an effective working relationship with these clients, be client centred and possess the skills to carry out a bespoke support journey that best fit our client base, inclusive of increasing safety and decreasing risk.
New Start are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
We'd always like to hear from people who want to help transform lives. Not sure if you have the skills and experience you need for the role? Apply and we'll let you know!
This post is subject to enhanced DBS criminal record disclosure