Student hub advisor
22.5 hours per week (part time)
Wolverhampton
Monday-Friday
£22,769-£24,168
Temporary role
Do you have a passion for working in the education sector?
Do you have an Enhanced DBS?
The role:
We are currently recruiting a student hub advisor for one of our well-established clients in the education sector. On a day-to-day basis, you will be faced with many duties which will consist of delivering excellent and professional customer service in the student hub to a wide range of visitors and customers, promote the range of products and student hub services increasing student participation across all areas.
Key responsibilities (not limited too):
- Respond to the needs of students/staff promptly, politely and efficiently.
- Inform and advise financial support to students.
- Have a clear understanding of the services that they offer.
- Participate in open days, events and enrollments including during weekdays and evenings.
- Handling in-person, online and telephone enquiries.
- Liaise with students and staff members, passing on clear information when given.
- Dealing with difficult or awkward customers in a calm professional manner.
- Contribute to the student hub team to ensure professional status is maintained.