Freightserve recruitment are looking to recruit a Transport Manager for a wel-established Freight Forwarder based in the Basildon, Essex area.
Job Summary
Manage and develop the Basildon Transport team, providing support to other Branches with guidance on fleet management and supplier relationships.
Key duties and responsibilities:-
- Manage the daily road operations (UK & European) for all Basildon clients.
- Coordinate and manage the scheduling and dispatch of the fleet along with developing and mentoring the transport team
- To respond to any clients in a timely and professional manner.
- Ensure high standards of customer service are maintained, addressing any issues or complaints promptly and effectively.
- Manage all Road suppliers, looking for quality service levels at a competitive cost.
- Weekly/Monthly reporting to BM for the road department.
- Implement cost- effective strategies for fleet utilisation and fuel savings
- Close coordination and communication with Warehouse Manager regarding truck arrivals/departures at Basildon using current booking in procedures.
- Lead, motivate, and manage a small team of drivers and office staff
- Manage the transport budget, ensuring cost control and financial efficiency
Person Specification:
- Proven experience in transport management - 3-5 years
- CPC qualification would be advantageous
- Strong and detailed knowledge of transport regulations and compliance
- Ability to work under pressure, managing multiple tasks and projects simultaneously, whilst also supporting other parts of the operation.
- Excellent customer service skills.
- Computer literate, Microsoft office applications.
- Committed and able to deal with challenging scenarios.
- Flexibility in the workplace.
- Supportive of an evolving workplace.
- Proactive in actions and communications.
- Able to work in a fast paced environment, working to tight deadlines.
- Excellent communication and interpersonal skills
Hours are 09:00 - 17:30, Monday to Friday. Expectations may vary depending on workload.
As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.