Booking Coordinator
- Job Type: Full-time - Temporary to Permanent position
- Location: Aldershot
- Working Hours: 8:30 am - 5:30 pm, Monday to Friday
We are seeking a dedicated Booking Coordinator to manage daily bookings received via email, meticulously add them to our system, and engage with customers through calls. This role is ideal for someone with a keen eye for detail, exceptional customer service skills, and proficiency in data entry.
Day to day of the role:
- Review and process incoming booking requests via email with precision and efficiency.
- Accurately enter and manage booking information in the company's system.
- Communicate with customers over the phone to confirm bookings, answer queries, and provide exceptional service.
- Maintain up-to-date records of bookings and customer interactions.
- Collaborate with team members to ensure smooth operations and high-quality customer experiences.
- Handle any issues or discrepancies in bookings promptly and professionally.
Required Skills & Qualifications:
- Strong attention to detail and accuracy in data entry.
- Excellent customer service skills and telephone manner.
- Ability to manage time effectively and handle multiple tasks simultaneously.
- Proficiency with computers and various software applications.
- Experience in a similar role involving booking coordination or administration is preferred.
To apply for the Booking Coordinator position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.