THIS IS AN OFFICE-BASED ROLE FOR AT LEAST 3-6 MONTHS. Once training is completed, hybrid options are available - 3 days in the office and 2 days at home (Mondays and Wednesdays are fixed office days).
Our client is a market leader in Tax and Payroll services, based in Farnham, Surrey.
Their Payroll Team processes multiple payment runs each week to ensure all customers—both PAYE and self-employed—get paid on time, every time. Now, they are looking for an experienced and detail-driven Senior Payment Services Administrator to join the team.
Job Opportunity
In this role your duties would include:
- Analyse and import pay data from client submissions ranging from weekly, fortnightly and monthly payments effectively to ensure accurate outcomes on invoices and payment runs
- Ensure the parameters of the imports adhere to legislative and company policies, including SLA's .
- Monitor and process notifications that have been sent from other systems and departments and action accordingly.
- Seek approval for credit payments in line with company policies ensuring recordings and successful recovery.
- Provide data reports, information and reconciliations to clients to raise, assist and resolve any queries or discrepancies.
- Provide daily and weekly reporting in line with the closure of payment runs and week end processes, including HMRC submissions.
- Fully Understand and consider the implications processes have on payments in all areas, whilst ensuring they are compliant.
- Communicate and raise any cause for concern or process adjustments in a timely manner
- Maintain a good, knowledgeable and collaborative relationship with those who engage with the department and understand the requirements and processes, seeking identifying areas for improvement.
Essential Skills
Essential Skills
- Experience working within a busy administration role
- Ability to process high volumes of data entry
- Excellent accuracy, numeracy and attention to detail
- Ability to work to strict deadlines
- Experience working with Excel at a proficient level
- Ability to work independently and part of a team
- Ability to communicate effectively and confidently
- Ability to accurately follow processes and procedures
- Confident communicator (both written and verbal) and comfortable liaising with clients, customers and internal colleagues to build/maintain a good working relationship.
Desirable Skills
- Previous experience working within Payroll Services
- Previous experience working with self-employed workers
- Previous experience working in an outsourced environment
Company Benefits
On-site Parking
22 days annual leave, increases to 25 days with Length of Service
NEST Pensions Auto-enrolment
Cycle to Work Scheme
Professional study support and Training Partnership with ILM
Access to Medicash (Healthcare cash plan & additional perks)