Job Title
: Service Manager
Contract Type
: Fixed-Term (6 months) possibility will be extended.
Salary
: £35,137.71 per annum (pro rata)
Working
Hours
: part time 18.75 hours per week
Working Pattern
: Wednesday, Thursday and Friday.
Location
: Powerhouse, Liverpool
If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.
The difference you will make as Service Manager
In this role you will be working part time covering the Rough Sleeper Accommodation Programme. The role is a job share working with the existing service manager, so you will be working with 85 customers living in their own accommodation.
you will manage a team and create a safe environment where colleagues can talk openly and honestly. Ideally on this role you will Hold regular ‘one-to-one' sessions to reflect on achievements, performance and support individual personal wellbeing, also you will undertake six monthly performance reviews to support and guide colleagues to fulfil their potential.
About you
We are looking for someone with:
- Experience of working within a supported housing environment with a vulnerable and diverse group of customers.
- Experience of working in challenging environments with the ability to plan, prioritise, organise tasks to achieve
results .
- Be a team player with a caring, empathic, supportive and flexible with a resilient can-do attitude.
- Ability to listen and communicate clearly, encourage feedback and reflection, empower, motivate and gain
improvements.
- Have conflict resolution skills and be confident and consistent when making decisions.
Why Riverside?
At Riverside, we're a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.
We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.
Working with us, you'll enjoy:
- Competitive pay & generous pension
- 28 days holidays plus bank holidays
- Flexible working options available
- Investment in your learning, personal development and technology
- A wide range of benefits
Diversity and Inclusion at Riverside:
We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.
This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview. If required
Applications may close before the deadline, so please apply early to avoid disappointment.