Client Account Administrator Wanted In Corby!
Location: Corby, IForce
Working Hours:
- 37.5Hrs Per Week Monday - Friday Shifts Between 08:00 & 18:00
Pay rate: £22,308.00 P/a
Position: Client Account Administrator
An exciting opportunity has arisen for an enthusiastic and outgoing individual to join our Client Services Team in Corby on a temp to perm basis.
As a Client Account Administrator you will work within the administrative team to deliver excellent customer service, providing client delight through efficient and accurate delivery of day to day tasks, whilst assisting the Account Executive in delivering innovation and exceptional service levels.
Key Duties of a Client Account Administrator:
- Management of client queries and log issues with site accordingly.
- Assist with the creating and circulation of reports for both Returns and E.fulfilment in line with timeframes as specified.
- Management of client inbox, and respond to emails in a professional and timely manner.
- Assisting the clients Merchandisers and key contacts with queries on Stock, Customer queries, Replenishment, Hamper builds, Returns and eFulfilment.
- Processing corrections on orders, review and issue of re-work instructions, corporate order management, orders in error corrections and escalations, track sample requests and other administrative tasks as outlined in the departmental SOPs.
- Provide annual leave cover for the Account Executive and administration colleagues.
- Liaising with client key contact on a daily basis in an articulate and efficient manner.
Qualifications
- Previous administrative experience is desired.
- Strong IT skills – competent in all Microsoft Office platforms.
- Experience within a logistics/warehousing environment would be preferred.
- Excellent customer service skills both written and verbal.
- Confident communicator to stakeholders at all levels.
- Positive attitude and enthusiastic.
What are the benefits of working for Logistics People?
- 24/7 on-site support
- Career progression opportunities
- Modern Facilities
- Great Rates of Pay
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