Butler Rose is working with one of the largest housing associations in London and the South-East in their search for a Finance Officer - Service Charge to join their team. This is a six month fixed term contract role with hybrid working (3 days in the office) and will pay c.£33,500 to the successful candidate.
The primary purpose of the role is to maintain the integrity of the databases and provide a Financial and administrative support service in a service charge department. As a valued member of the Finance team, you will drive a customer centric ethos and continuous improvement culture within our Finance team, ensuring all finance services deliver the best outcomes for our residents.
Key Responsibilities:
- Work closely with the Service Charge Finance Business Partner and Operations Teams to provide answers to their questions related to service charge transactions.
- Liaise with the internal departments to provide information to external auditors and provide answers to their questions during the audit process.
- Actively manage service charge queries/complaints through our CRM system and allocate them to the relevant Service Charge Finance Business Partner and then monitor response times.
- Assist the Service Charge Finance Business Partners in providing the relevant back up in the form of Invoices for services provided to residents.
- Reconciliation of all the transactions related to various services provided to the residents.
- Assisting in preparation of documentation under section 22 of the Landlord and Tenant Act 1985 for the resident to inspect.
- Maintain a working knowledge of all relevant legislation, procedures, and best practice for the Service Charge function.
- Assist in the delivery of continuous performance improvements across the function.
- Maintain accurate data, managing large complex data sets on excel and in-house systems.
Ideal Candidate Profile:
- Prior experience working in a busy Transactional Team in a large customer focused business.
- Understanding of the principles of double entry bookkeeping and the implications of accounting entries in general.
- Proven experience of managing a workload as part of a medium sized team in a high volume transactional organisation.
- Able to resolve complex issues through data analysis and proven problem-solving techniques.
- Strong communication and interpersonal skills work collaboratively with internal and external stakeholders.
- Proficiency in Excel knowledge of D365 preferred.
- Ideally studying towards an AAT or CCAB recognised accounting qualification with supporting CPD (study support is available where applicable)
- Uphold ethical principles including integrity, objectivity, professional competence, confidentiality, and professional behaviour.
We can offer you a full insight and job description on applying, please don't delay with your application.
Please contact Cerys Kirby Thirlwell for further information
Butler Rose is committed to equality in the workplace and is an equal opportunity employer.
Butler Rose Ltd is acting as an Employment Business in relation to this vacancy.