Robert Half Technology have partnered exclusively with a fast-growing technology business based near Oxford city centre to recruit an IT Support Lead, acting as the main point of contact for all IT queries. This is a varied role where you will be end-user facing providing support across core desktop technologies and bespoke applications. This role offers a great opportunity to further develop your Cyber Security skills!
The Role
- Provide 1st and 2nd line IT support for hardware and software
- Manage end user queries through ITSM tool, ensuring tickets are resolved in a timely manner
- Manage local cyber security needs
- Support IT security policies and frameworks (Cyber Essentials, ISO27001 etc)
About You
- Previous experience working in an IT Service Desk
- Strong understanding of MS365, InTune, SharePoint, OneDrive
- Ability to comply with security standards such as Cyber Essentials, ISO27001
- Fantastic customer service skills
Paying up to £35,000, based onsite in Oxford 4 days a week (1 day remote working) with excellent benefits!
Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice
Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourself