- inbound and outbound calls,
- dialler
- Negotiating payment
Customer Advisor
Worthing
£26,000 plus monthly bonus
An office-based Customer Advisor is required for Hunters' prestigious client, with interviews in August for a start in early September. The Customer Advisor works in a professional, busy and rewarding team-based environment and will need to be at ease speaking to customers to discuss options that help them address their financial situation.
Perm FT, 40-hour week: Monday-Friday, early and late shifts between 8am – 8pm; 1 in 3 Saturdays: 9am - 1pm
Customer Advisor – job
- Talking to lots of customers on inbound and outbound calls, using a dialler system and providing exceptional customer service
- Negotiating payments with customers in a quality controlled environment to deliver targets focused on good outcomes for the customer and our business
Customer Advisor – person
- Be a good verbal communicator
- An ability to listen, empathise, question and problem solve
- Want to achieve targets and personal goals in a busy environment
Customer Advisor – extra
- Opportunity to advance regularly based on performance
- A performance related bonus, which is paid monthly, typically over £300 a month
- Hybrid working - once competent
- 31 days holiday (pro rata) - including all bank holidays and the opportunity to take an additional five day's unpaid holiday each year
- Access to free financial advice & services
- Gym membership discount
- Enhanced maternity/paternity and adoption leave pay
- Discount and cash back on hundreds of high-street shops
- Insurance - healthcare cash back plan, travel insurance, life assurance
- A paid volunteering days each year