Claims Handler- Content and Gadget
We are currently recruiting for people with Call handling experience to work in the Newcastle under Lyme office.
MUST HAVE CLAIMS
EXPERIENCE DEALING WITH CONENT AND GADGET
Where
: Newcastle under Lyme office, ST5 (Hybrid)
When
: Monday - Friday, 7.5 hours per day, with a 1-hour lunch, 37.5 hours per week
Salary
: £22,500pa- £25,000pa DOE
What you will be doing
:
- Owning a caseload of insurance claims across a multi-client team
- Managing all aspects of the claim from start to finish
- Being available to field calls from customers, clients and suppliers
- Being responsible for the pivotal part of the customer journey in regard to their insurance claim
- Engaging with clients, customers, and suppliers via on omni channel approach which includes email, phone, and our bespoke messaging service
What we need from you:
- Previous customer service experience
- Previous insurance industry experience (household)- desirable but not essential
- Good IT skills with the ability to use multiple systems (Microsoft, bespoke packages)
- Good communication skills
- Good organization skills
Interested?
Call Maggie on or email for more information