Customer Service Advisor - Front of house
We are hiring Customer Service team members to support a variety of bespoke accommodation sites throughout the UK.
Each summer, we upgrade and prepare our locations ready for our residents. As part of the summer team, you will be assisting the on-site team get our vibrant and modern accommodation prepared and in great shape to welcome our students in September.
Are you a highly motivated individual with a passion for delivering memorable moments?
The Package.
- Location: London
- London Borough : Tower Hamlets, Hackney, Islington, Camden, Southwark, Wembley, Lambeth , Hammersmith
- Hours: 9am - 5pm
- Working Pattern: Full and Part-time available
- Rate of Pay: £13.58
- Duration: July - September
Flexible Scheduling - we will be offering a variety of shifts; you can work shifts that suit your requirements.
If you have a strong customer service background and are excited about working with our customers, then this could be the perfect opportunity for you!
Here's a bit about the job.
- Working as part of the dedicated on-site team to make sure the students who stay with us always feel at home.
- You will be running the front of house, ensuring that all residents and visitors have a friendly face to help them with their questions.
- You will be logging maintenance requests and keeping any information on the database.
- Ensuring bookings for room viewings, move-in days and check-outs run smoothly.
- Ensuring all phone and email queries are dealt with quickly.
- Handle deliveries and on-site visits from contractors.
- Dealing with anything from a missing parcel to payment queries.
Benefits
Annual leave allowance
- Weekly pay cycle
- Easy online timesheet and payslip system
- Pension Scheme
- Employee Benefits including Eye Care Vouchers, corporate discounts and more
- Employee Assistance Programme
- Dedicated inbox to assist you with any questions
What are we looking for?
- People who are dedicated and passionate about customer service, your experience can be from any industry, as long as you love to work with people and deliver memorable moments.
- Good IT Skills, comfortable using a variety of computer systems
- Excellent Telephone manner
Apply today! and join our client's organisation as they continue to lead the industry with exceptional customer service.
We'll make an effort to reach out to you concerning your application. However, due to the volume of applicants, we may not be able to contact everyone. If you haven't heard from us within 14 days, please consider your application unsuccessful.
Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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