Are you a seasoned administrator searching for an exhilarating new opportunity? Your search ends here! We are collaborating with a dynamic client located in Wynyard, seeking a Learner Programme Administrator to bolster their apprentice team.
Responsibilities:
- Calling Managers and confirming learner requirements
- Update with clients
- Liaising on Apprentice requirements
- Responsible for answering/ transferring internal and external calls
- Review client feedback and liaise with Learner Programme Executive to ensure continuous improvement.
- Keep training manuals updated
- Responsible for Monthly E-bulletin
- Manage Apprentice Inbox, ensuring emails are responded to in a reasonable amount of time
- Support Learner Programme Executive with RFQ process
- Support the Apprentice team to achieve overall Apprentice HG targets
- Answering calls in-line with company standards
- Taking messages using templates ensuring information gained is in-line with company standards
- Transferring calls and questioning in-line with company standards
Requirements:
- Good general education, minimum 5 GCSE's Grade A-C
- Expected to be pro-active, work on own initiative and undertake a wide variety of tasks
Other information:
- Working hours: Monday- Friday 9am-5pm or 8am-4pm
- Potential for hybrid working
For more information, please contact Emily Watson from our Middlesbrough Office.