- Back end customer service experience
- Ability to write well constructed emails to customers
Part-Time Customer Service Representative (Temporary)
Office location:
Stockley Park, Uxbridge UB11
Are you a parent looking for flexible work during school hours? Or perhaps a university student seeking a part-time role over the summer? Join our team and gain valuable experience while enjoying a balanced work-life schedule!
Key Responsibilities:
- Respond to customer inquiries via email with empathy and professionalism.
- Handle customer concerns and complaints effectively, ensuring a positive customer experience.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with the team to improve customer service processes.
Requirements:
- Previous experience in back office customer service, particularly in email correspondence.
- Excellent written communication skills.
- Strong empathy and the ability to understand and respond to customers' needs.
- Reliable, punctual, and able to work independently.
Working Hours:
- Part-time, flexible hours to suit school schedules or summer availability.
- Ideal for parents or students seeking work-life balance.
**Why Join?**
- Friendly and supportive team environment.
- Gain valuable customer service experience.
- Flexible working hours to fit your lifestyle.
If you have a knack for writing empathetic and professional emails and are looking for a part-time role that fits your schedule, I would love to hear from you!