£24K/yr to £25K/yr
England, United Kingdom
Permanent

Part Time Administrator

Posted by Pure Resourcing Solutions.

Pure are working with an expanding freight forwarding company based in Essex. Who are looking for a new exciting role for an Manifest Administrator on a part time basis

Specific Role Responsibilities:

  • Processing documentation in line with system and customer requirements
  • Ensure vessel schedules are updated within the business systems
  • Contribute to customer care and key account (enquiries, requests, calls etc) as required to achieve a successful outcome
  • Maintain customer records, including the creation of new, in line with business processes and in conjunction with other departments
  • Collate and file manifest files and folders in line with business requirements
  • Work alongside other departments as necessary to resolve issues that may arise
  • Answering customer calls and managing enquiry to a successful conclusion

Soft skills:

  • Excellent Customer Service skills
  • Data entry skills
  • Good attention to detail
  • Highly organised and structured approach to tasks
  • Excellent attention to detail
  • Work on own initiative but also as part of a team
  • Flexible approach to working during busy periods.
  • Excellent Ability to develop relationship with customers
  • Strong task orientation - can do approach

Beween 21-25 hours a week Monday-Friday, flexible on working hours.