Customer Administrator
- £25,000 salary
- Based in Leatherhead
- 20 days holiday + bank holidays
- Monday - Friday, 8:30am - 5pm
This role offers a mixture of admin and customer service and will suit a bright and active individual who enjoys being part of a friendly team. There will be the possibility to progress into other areas as the company expands over the next few years.
Job description:
- Meeting and greeting customers in the Front Office.
- Answering customer quote e-mail enquiries for repair work.
- Answering general enquiries by phone.
- Booking in products into the company ticketing system
- Processing work to the carbon and restoration teams.
- Preparing products for return shipping.
- Moving products to different departments and shipping boxes.
Person specifications:
- Excellent spoken and written English communication skills is essential.
- Experience of office or light industrial work.
- Ability to be articulate and unflustered in front of customers.
- Sound numeracy and literacy skills.
- Competent with computers, e mail, spreadsheets, images etc (Microsoft Office and Email).
- Punctuality and attention to detail.
- Knowledge and or interest in Social Media projects for Company promotion would be ideal but not required.
Additional Information:
- Pension scheme
- Growing company
- Opportunities for career progression
Refer a friend and earn £100! If you have a friend who is also searching for a new opportunity in the local area, recommend Optima and if we place them (providing they complete their 3-month probation period), you will receive a £100 retail voucher of your choice!
Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.
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Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.