We are looking for a Booking Coordinator to join our Client Support Team at a leading recruitment services provider. This role is crucial in supporting our outsourced managed service recruitment contracts across various sectors. The Booking Coordinator will be responsible for a range of administrative and system-related tasks to ensure the fulfilment of our client's Service Level Agreements.
This is an on-site role and there will be a rotational 4-week shift pattern for this role which will likely be 1 week early, 2 weeks normal and 1 week evening. The shifts are likely to be:
- Early - 0600-1430
- Normal - 0900-1730
- Evening - 1130-2000
Day to Day of the role:
- Handle booking changes, processing extensions, and chasing time-sheet approvals.
- Be accountable for time-sheet adjustments, end date management, and PO burn rate management.
- Provide ongoing systems training and act as the first point of contact for delivery team queries.
- Complete ad-hoc/periodic administrative tasks and process manual payroll.
- Work closely with stakeholders such as Resourcing Business Partners, Client and Candidate system users, and partner suppliers.
- Utilise recruitment technology platforms and communication tools to manage processes across a portfolio of Managed Services (MSP) Clients.
Required Skills & Qualifications:
- Previous office experience in a fast-paced environment is desirable.
- Ability to work under pressure and meet tight deadlines.
- Strong attention to detail and analytical skills.
- Excellent communication skills and the ability to collaborate effectively.
- Proficiency in managing large volumes of data and navigating systems.
- A proactive approach to questioning and escalating concerns when necessary.
- Ability to prioritise workload.
To apply for the Booking Coordinator position, please submit your CV detailing your relevant experience and why you are interested in joining our team.