To assist with processing sales orders and maintenance renewals to ensure timely invoicing and to generate positive business cash flow from new orders and contract renewals.
Client Details
Customer Service & Sales Administrator, Slough: Market leading in a very lively and active environmental manufacturing sector. You will need to drive to reach their site.
Description
Customer Service & Sales Administrator, Slough:
- Contract and Sales Order Administration
- Liaise with B2B customers via busy phone and email channels
- Liaise with customers to get sample and produce quotes
- Work closely with the sale team and arrange client meetings for them
- To assist with processing sales orders and maintenance renewals to ensure timely invoicing.
- To set up customer files for new customers ensuring that all sales orders and necessary customer documentation is accurately recorded on the system.
- To ensure that digital copies are made of the sales information and customer records.
- To maintain the contract database and provide relevant status, information on contracts, new customers, terminations and deferred income.
- Ensure correct follow up of any incoming queries, communicating courteously at all times, building positive relationships and progressing queries to a successful conclusion.
Profile
Customer Service & Sales Administrator, Slough:
- Previous experience of Customer Service and Sales Administration is essential
- Excellent planning and organisational skills to successfully plan and co-ordinate a high number of activities, with excellent time management, prioritisation and the ability to remain calm and objective under pressure.
- Exceptional attention to detail.
- Excellent communication skills, good interpersonal skills and an excellent telephone manner
- Comfortable working under pressure and to tight deadlines
- Good IT system skills
You cannot reach this site without driving.
Job Offer
Salary of circa £25,000 - £33,000 dependant upon experience.